FAQ

Welcome to the BallerSites FAQ section, your go-to resource for clear and practical answers about our sports website platform. We get that you might have questions – that’s natural. This is the space where you’ll find straightforward insights into everything from website creation and hosting to design, cancellations, and more.

For any queries not covered here, our support team is ready to assist you. Just drop us a line at support@ballersites.com. We’re all about giving you the info you need without any fluff – because your journey with us matters.

Where will my sports website be hosted?

Your sports website will be hosted on our secure and reliable servers, ensuring fast loading times and uninterrupted performance for your visitors.

How is my sports website created?

Once you pick your template, our experienced team of designers and developers will work closely with you to create a customized sports website that aligns with your vision and goals. We’ll incorporate your branding, content, and functionalities to deliver a unique online presence.

Can I cancel my subscription at any time?

Yes, you have the flexibility to cancel your subscription at any point. Once your subscription is canceled you will no longer be charged, however, your site will not be online.  We keep your site files for one year after cancellation in case you want your site online again!  

Can I choose the design for my sports website?

Absolutely. We offer a range of professionally designed templates to choose from. Our design team can also create a custom design that matches your preferences and branding for a unique look.

What if I want to move my website to a different platform?

While we strive to offer the best experience, we understand that needs can change. If you decide to move your website to a different platform, we will provide you with the necessary files and data to facilitate a smooth migration process.

However, it’s important to note that BallerSite templates are exclusively tailored for use within the BallerSite platform. In consideration of this exclusivity, there will be a licensing fee of $999 to grant you permission to utilize the site files outside of our platform.

How does billing work?

Or one time set up fee of $99 is charged to start your site.  Once your site is online your subscription plan is billed on a regular basis (monthly or annually), as specified in your agreement. We offer convenient payment methods to ensure a hassle-free experience.

What kind of support do you offer?

We provide comprehensive customer support to address any technical issues or questions you may have. Reach out to our support team through the provided channels, and we’ll be happy to assist you.

Who owns my custom domain?

All domain names, if not previously owned or directly purchased by client are available for sale at fair market value.  Please email support for more details.

Will my website be optimized for search engines and performance?

Yes, we implement best practices for search engine optimization (SEO) and performance optimization to ensure your website ranks well on search engines and offers an excellent user experience.

How secure is my website?

We prioritize security and implement various measures to protect your website from threats. Regular updates and security protocols are in place to safeguard your data and visitors’ information.

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